Get Your Supervisor

If you've ever wondered how call center employees TRULY feel about you as customers, you've found the right place. This is the blog dedicated to all call center phone reps who have to deal with people who harass call center employees. Don't be idiots!

Wednesday, January 31, 2007

Overworked and Underpaid



Finally, some time to myself. I have been gone for a long time and I know all of my readers (all three of you) have missed me. What with traveling, working and traveling, recuping from all that traveling and working, who has time to keep up with this hobby?
Let's see, what's happened since last we met? One thing is a promotion which is rubbing me in all the right places (wink). I have more responsibilities, get to travel some, and have one of the coolest bosses in the world. I got to call centers to do telephony kind of stuff. It's cool because most everyone at the call centers (phone reps, supervisors etc, the important people who actually know what's going on) think customers are the funniest, saddest, depressed, illiterate people they will ever encounter. I've got some great stories to share.
What else? Humm, my girl who was watching my apt and dog has kidnapped Beast and won't return him. She's had him for about three straight weeks and has now fallen head over heels for him. I hope she'll return him peacefully. I don't want to have to tazor her ass to get my dog back.
I am sooo sick of restaurant and fast food. I want some good old homecooking and I know I'll get it this Sunday at my girl's Super Bowl party. She's taken a sushi cooking course and will be making some for the party and other stuff. Hey, if she's cooking I'm happy. I just have to bring the Church's chicken and we're set.
I am now a pro at packing for extended trips but not wanting to have to lug two heavy suitcases up and around stairs or crossing my fingers that the airlines don't lose it. I bought some great pieces from Ann Taylor Loft and Coldwater Creek that mix and match and is made from material that doesn't wrinkle as bad. I should invest in Ziploc bags though because I go through them a lot what with taking food back from the restaurants or packing wet undies and stuff.
Everyone should start paying their bills online, especially if you do a lot of traveling. My corp card doesn't access a late fee until 60-days and it doesn't hit my CBR, but getting my card stopped in Atlanta is too embarrassing. I file my expenses and pay my bills all online. At first I was hesitant because of all the internet crime but I can't keep all these bills waiting for me to get home and I sure can't trust my family to have access to my bank accounts. Uh-oh. No. So everything is paid online, phone, electric etc.
Hotels are not safe places so make sure you choose ones in safer neighbourhoods. My company won't let us stay at the big places. The peons have to stay at the Marriotts or Doubletrees. I don't mind unless they're in drug infested areas or high crime areas.
Something else I do with my Ziplocs-I put my leftover breakfast and take it for snacks between meals or meetings. I'm not usually hungry in the mornings and most of the hotels I stayed had free continental breakfasts so I would take dry cereal, juices, and fruit w/me to eat later. Good idea!
Well that's it. I'll be back with more stories of goofy, unrealistic customers.

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